Frequently Asked Questions
COMMUNITY INFORMATION
Visit our website's Floor Plans page to see up-to-date monthly rental rates, available layouts, and apartment home details.
The price for renting an apartment home at Northpoint can be found on the Floor Plans page of our website.
Yes, Northpoint is a pet-friendly apartment community. We welcome pets and provide a pet-friendly living environment for residents and their furry companions. For full pet policy details, please visit the Amenities page on our website and scroll to the bottom of the page where you will find more information on the pet policy.
Outdoor Swimming Pool, Resident Clubhouse, Fitness Center, Yoga Studio, Dog Park, Dog Wash, Playground.
Uncovered parking is free - assigned carports are $35
Some of the units have patio storage
Yes, Northpoint offers both guided tours and virtual tours. You can choose the tour option that works best for your schedule and preferences. To schedule a tour, visit the Schedule a Tour section of our website and select your preferred date and time. We look forward to showing you around our community.
Quiet hours at our apartment community are from 10:00 PM to 8:00 AM. During these hours, we ask all residents and guests to keep noise to a minimum to help maintain an enjoyable and respectful living environment for everyone.
HOURS OF OPERATION
Yes, assistance is available 24/7. You can get help anytime through our website chatbot, by text, or by calling after hours to speak with Parker, our AI Leasing Agent. Parker is available to help answer your questions outside of regular business hours. If Parker is unable to assist, please leave a message and our team will follow up during normal business hours. Our regular business hours are listed on the Contact Us page of our website.
MOVE-IN
Move-in specials may be available, but they can change at any time. For the most current move-in specials, availability, and full offer details, please contact our leasing office directly. Our team will be happy to answer your questions and help you review current offers for the apartment home you are considering.
Fee structure details are included in your lease agreement and can also be viewed on our website through the cost calculator for your specific floor plan. To find this information online, visit the Floor Plans page, select your exact apartment home, and review the cost calculator to see applicable fees and pricing details.
Yes, renter's insurance is required. More specific policy details are provided after approval. Our renter's insurance policy helps protect residents if an unforeseen event affects their home. For complete coverage details, please refer to the information provided during the approval process.
Yes, Northpoint offers flexible lease terms, including short-term and long-term options depending on the floor plan you choose. Available lease terms vary by apartment home type. To view the specific lease options for your preferred apartment, visit the Floor Plans page on our website.
You can view the income and credit requirements to qualify for Northpoint on the Qualification Criteria page, which is linked in the footer of our website.
Northpoint offers a built-in cost calculator for each floor plan. This tool helps you view pricing details and estimate apartment costs for the specific home you are interested in. For more detailed information, visit the Floor Plans page on our website and select your preferred floor plan to access the cost calculator.
You can apply for an apartment online directly through our website. To complete your application, click the Application link at the top of our website, or go to the Floor Plans page, select the available apartment home you want to apply for, and follow the application steps provided.
MAINTENANCE
Maintenance requests can be submitted through your resident portal. Log in to your online account and select the maintenance request option. Our team will review and address your request as quickly as possible.
Yes, emergency maintenance is available 24/7. If you are experiencing an urgent maintenance issue, please call our emergency maintenance line. For non-emergency requests, please submit through your resident portal during business hours.
If you lose your keys or are locked out of your apartment, please contact our leasing office during business hours. After-hours lockout assistance may be available — please call our main number for guidance.
You can reach our team by phone, email, or through the contact form on our website. Our regular business hours are listed on the Contact Us page. For after-hours assistance, Parker, our AI Leasing Agent, is available 24/7.
NEIGHBORHOOD
Ruston way, point defiance
Northpoint Apartments is unique because it combines a highly desirable North Tacoma location near Point Defiance Park and the waterfront with pet-friendly amenities, resort-style community features, and apartment homes that include sought-after touches such as fireplaces, vaulted ceilings, and private outdoor spaces.
Ruston way, waterfront, point defiance
Point Defiance Elementary, Truman Middle School, and Silas High School
Pierce transit buses
Safeway, Metropolitan Market, Central Co-Op, Tacoma Boys
Northpoint Apartments is unique because it combines a highly desirable North Tacoma location near Point Defiance Park and the waterfront with pet-friendly amenities, resort-style community features, and apartment homes that include sought-after touches such as fireplaces, vaulted ceilings, and private outdoor spaces.
Northpoint fosters a vibrant community atmosphere. Please check our website or contact the leasing office for information on upcoming resident events and activities.
ADDITIONAL FEATURES
Yes, Northpoint features a Fitness Center, Yoga Studio.
Yes, Northpoint features outdoor spaces including: Dog Park, Dog Wash, Playground.
Yes, recreational facilities include: Outdoor Swimming Pool.
Some of the units have patio storage
The community has parcel pending/Amazon lockers on-site. If you register for parcel pending, packages will be delivered there. If not, they will be delivered to their door
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Our team is always ready to answer your questions.